Testimonials

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Chapter2Group works with businesses of all sizes across all industry sectors. This recent feedback is from a provider of packaging solutions:

“We had identified the clear need for improved sales leadership and Terry gave us confidence that he would be able to help.

After some sales personnel profiling, Terry indicated he could achieve greater goals than we had set ourselves.  There was some immediate improvement in the sales team’s ways of working once Terry started visiting. When COVID-19 struck just 3 months into his tenure, it changed the whole picture. Terry adapted from visiting site in person every week to having a daily sales Zoom Meeting which was very beneficial to the team, and most importantly, this enabled management to concentrate on the supply chain and logistical challenges that the unprecedented times had brought about.

In 1 year, Terry has:

  1. Managed a revenue increase of 130%
  2. Managed the product pricing through a very difficult time resulting in increasing the GP by several %.

Practical areas where Terry has been helpful would be as follows:

  1. Breaking down sales/customers situations and clearly re-defining targets and bonuses,
  2. Straight conversations with lower performers,
  3. Regaining the initiative with key accounts that have been mis-managed, or have become particularly challenging,
  4. Helped the sales team with implementing price increases, boosting their confidence in being able to do it in a customer-sensitive yet clear way.” – Mike, Managing Director.

Executive Coaching:

“I worked with Terry over a number of months and he greatly supported me in developing my business and leadership skills.

I found the regular sessions very beneficial and to be able to hear a different perspective on the problems I was facing when managing a global virtual team was very refreshing. 
Terrys vast experience and insights from a number of different businesses helped me understand a view outside of my own hard wired Information Technology way of thinking. Terry was able to show me a different perspective of how to devise strategy, manage people, manage business relationships and to view business value from different angles.
Terry used everyday examples from his experiences to explain his view and was able to provide relative documentation and case studies that will prove invaluable in my career today and in the future.  
Thanks for the support Terry, I would highly recommended you to others stuck with leadership or team building or business strategy concepts!“ – Andrew, Head of Collaboration & Workplace Services.

 

Classroom-based Training:

In 2017-2018, over 270 individuals, businesses and public-sector staff attended GDPR training delivered by Chapter2Group. In their feedback, they praised us on the content, delivery and tailored-approach:

“Training was clear and really helped us to understand what our company needs to do to be compliant for the GDPR.  Terry made a challenging subject interesting and engaging; He is very knowledgeable and able to clearly explain concepts and expand upon points; he tailored the information to fit the group, delivered an enjoyable course and has a great communication style.” – James, Managing Director.

“Training was extremely informative and engaging. It answered all of my questions clearly and concisely. I feel that I now understand GDPR.  Thank you for making this a very interesting subject!” – Holly, Marketing Director.

“An informative and enjoyable course (especially considering the subject matter!) with good examples to highlight main areas of focus. Really helped us understand what the HR department needs to change in order to be compliant for the GDPR.  It gave me a clear understanding of what we need to implement going forward.” – June, HR Director.

Other testimonials include:

“Thank you so much Terry.  Amazing work.  I am learning a lot!” – Laurie, Sales Director.

“Thank you Terry. ‘A*’ Honestly one of the best courses I’ve been on.“ – Arran, Cost Planner.

“ I would recommend this course to anyone in the business“ – James, Operations Director.

To discuss your business’ requirements, please get in touch by calling +44 (0) 7795 291397 or by emailing terry.morris@chapter2group.co.uk