The EU General Data Protection Regulation (GDPR) is the most important change in data privacy regulation in 20 years – Chapter2Group are here to make sure that you and your business are prepared.


Chapter2Group’s GDPR value-ADD training can provide you with the tools that you need to not only ensure that your business is compliant, but to also differentiate you and your business from your competitors.


It’s a fact – in the Digital Era, people are becoming more concerned about how their personal data is captured, processed and shared.  A survey by the Information Commissioner’s Office (ICO) showed that 97% of all UK respondents have concerns about businesses processing their personal information online; 75% of respondents stated that their greatest fear was that their information would be stolen for criminal purposes.  How do you propose to run your business if your customers are afraid to share their information with you?


Companies and organisations who don’t respect Data Privacy risk being fined.  The also risk severely damaging their reputation:

·      The Royal Borough of Kensington and Chelsea was fined £120,000 in April 2018 by the Information Commissioner’s Office (ICO) after it unlawfully identified 943 people who owned vacant properties in the borough.

·      Following the Facebook / Cambridge Analytica data breach scandal, Facebook’s share price dropped by 25%, wiping $100 billion off the company’s market value. Mark Zuckerberg CEO stated, “We will dig through this hole, but it will take a few years”.  Cambridge Analytica subsequently ceased to trade stating “media coverage has driven away virtually all of the company’s customers and suppliers. As a result, it has been determined that it is no longer viable to continue operating the business.”


Why Now?

Under the existing Data Protection Act (1998), it was already a legal requirement for all businesses to protect the privacy rights of all individuals for whom they hold data. With GDPR now being in force, an individual’s data privacy rights are increased along with the responsibility of businesses.  Whilst businesses needed to be compliant on or before 25thMay 2018,  GDPR also needs to be considered as a journey rather than a destination.  Data is constantly changing and becoming GDPR-ready isn’t a one-time exercise.  You will need to ensure that your business remains compliant.


Why Chapter2Group?

At Chapter2Group, we have over 25 years experience of building, developing and transforming businesses.  Our skills and passion centre around delivering change management programmes and helping organisations drive value in disruptive markets.  GDPR is a changing force.  We believe that we can help your company embrace that change and take a competitive advantage whilst those around you around you stand still.



OK, this sounds all well and good, but I’m not yet convinced.  

We recognise that GDPR can be a daunting prospect and sometimes hear the following questions from our customers:


My business isn’t big enough – no one is going to check to see if I’m GDPR compliant!

Wrong!  If you think that even the smallest businesses can operate under the radar of Data Privacy laws, you would be mistaken – an independent newsagent who operated CCTV on her business premises was recently fined and ordered to pay costs by the ICO.

It doesn’t take a data breach to have the ICO investigate.  A complaint by an individual and/or the ICO suspecting non-compliance could also lead to investigation.


Hang on! We’re leaving the EU.  Surely, I can therefore ignore GDPR?

Unfortunately not! With the deadline for Brexit not until 31 March 2019, the GDPR will be effective in the UK for more than ten months. Also, the UK government confirmed in August 2017 that they would transfer the GDPR into UK law after it leaves the EU.


What does a Chapter2Group GDPR value-ADD training session cost?

We believe in a tailored approach rather than a “one size fits all”.  Options include on-site training delivered exclusively to your company as well as open sessions more suited to companies wanting to train 1-2 delegates.  All of our training courses are highly interactive and we therefore recommend a maximum of 12-delegates per training session.  Prices range from £145.00 to £395.00 per delegate.  Please contact the team to discuss your specific requirements.  We also offer GDPR “surgeries” for organisations requiring help understanding GDPR and/or clarification around the steps they need to take.  See here for further details:

I’ve been invited to attend a free seminar on GDPR – surely that’s a better (cheaper!) approach? 

Many so-called free courses are simply a high-level overview designed to sell you more content.  Also, there is a great deal of misinformation surrounding GDPR.  Chapter2Group has delivered GDPR content to over 60 organisations and individuals across multiple industry sectors.  We commit to giving you sufficient content and insight on the day to enable you to realise a return on investment immediately.


How much time do I need to invest?

Chapter2Group’s GDPR value-ADD training is a half-day course, delivered on your premises or at an off-site location.  The course will enable you to assess the steps that your business needs to take to ensure GDPR compliance.  We will use real examples and case studies to help you determine the measures needed to implement best practises.


Again, I’ve seen companies advertising a 20/30/60 minute introduction to GDPR.  Surely, that will do?

Your business is unique. The GDPR is an EU-wide regulation made up of 99 “articles” split across 9 chapters.  Not all of these will apply to your business to the same extent. Chapter2Group’s GDPR value-ADD training will be tailored to ensure that you leave with the knowledge of what you need to do to ensure that your business is GDPR compliant.


What can I expect as a result of attending a Chapter2Group GDPR value-ADD training session?

By the end of the session, you will have a clear understanding of:


  • What is GDPR?
  • How does it impact your business?
  • What steps do you need to take to ensure that your business is compliant?
  • What new opportunities can you uncover by turning GDPR to your advantage?


Is any pre-work required?

No – all you need to bring on the day is an open-mind and a hunger to learn!


Still need convincing?

We’re proud to have had 100% of 200+ delegates who have attended training delivered by Chapter2Group provide feedback on our courses by rating them as either “excellent” or “very good”. Here are just a few comments received:


  • Really useful insight into GDPR and what we need to be aware of
  • Tailored the information to fit the group; Training was clear on how to achieve GDPR for our company
  • Really helped us understand what we need to do to be compliant for GDPR; Gave a clear understanding of what we need to implement going forward.
  • Great communication style. Very engaging.
  • Made a challenging topic interesting and engaging
  • Able to clearly explain concepts and expand upon points.


What do I need to do next?

To discuss your business’ GDPR needs or to book a place on one of our courses, call Terry Morris on +44 (0) 7795 291397 or email